Notification to Online Customers
Shiner Town is a small, part time store in the Northern Territory. Your order may not be processed immediately and in general, express postage from the Northern Territory can take 2 extra days/nights in normal circumstances. These delays are greatly increased with the current situation.
Due to the increasing high demand for skates and accessories, Shiner Town reminds our customers that we are experiencing Australia, and world wide major shortages of common sizes, and popular accessories.
We have also experienced cases where our online store does not correctly reflect availability. This is due in part, to system glitches, as well as the sheer enormity of trying to keep our system updated with the latest stock availability across thousands of items and their variables.
We admit, we have missed some stuff because for sole traders and smaller shops with less, or no extra staff, this is an arduous task. Your patients and understanding is appreciated where we are unable to fullfill your requests and apologise if you are accessing items that are currently not available.
We understand it is frustrating as a customer to be missing out. Please consider checking in with us at firstname.lastname@example.org for an update before purchasing. Unfortunatley we have had to block everything we dont physically hold so please check in as so many smaller sizes and other items are actually still available for immediate dropship.
From the smallest of skate shops like us, right through to other stores, Australian skate companies and distributors, we are all doing our best with what the current situation is throwing at us.
Thank you for your support